1. Introduction Welcome to The Lankan Fix! These Terms and Conditions (“Terms”) govern your use of our website and our catering and food truck services (collectively, “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.
2. Definitions For the purposes of these Terms: – “Company”, “we,” “us,” and “our” refer to The Lankan Fix. – “User,” “you,” and “your” refer to any individual or entity using our Services. – “Services” refer to our website, mobile food truck, catering, delivery, and related services provided by The Lankan Fix. – “Content” refers to all text, images, graphics, and other materials available on or through our Services.
3. Acceptance of Terms By using our Services, you confirm that you can form a legally binding agreement with The Lankan Fix and that you accept and agree to comply with these Terms. If you are using our Services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.
4. Changes to Terms We may update or modify these Terms at any time by posting the revised version on our website. The updated Terms will take effect immediately upon posting. Your continued use of our Services after such changes indicates your acceptance of the revised Terms.
5. Use of Services 5.1 Eligibility You must be at least 18 years old to use our Services.
5.2 Account Registration At present, The Lankan Fix does not require user registration to access our website. If we introduce accounts or booking systems in the future, you will be responsible for keeping your login details secure and accurate.
5.3 Prohibited Conduct You agree not to: – Use our Services for unlawful or fraudulent purposes. – Post or transmit any material that is offensive, defamatory, or infringes on others’ rights. – Attempt to gain unauthorized access to our systems or disrupt our operations.
6. Orders and Payments 6.1 Orders When placing an order for catering or pre-booking our food truck, you agree to provide accurate and complete information. All orders are subject to confirmation and availability.
6.2 Pricing All prices are quoted in GBP (£) and may change without prior notice. Taxes, delivery, or service charges (if applicable) will be clearly communicated at the time of booking.
6.3 Payments Payments for catering or pre-booked services must be made using the accepted methods stated on our website or invoice. All payments are processed securely through trusted third-party payment providers. We do not store your card or payment details.
6.4 Cancellations and Refunds Cancellations must be made within the notice period specified during booking. Deposits for confirmed catering bookings may be non-refundable depending on timing and preparation status.
7. User-Generated Content 7.1 Submissions You may share feedback, testimonials, or images related to The Lankan Fix. By submitting such content, you grant us permission to use, reproduce, and display it for promotional purposes (for example, social media posts or website testimonials).
7.2 Content Guidelines Please ensure your submissions: – Are accurate and respectful. – Do not infringe on others’ rights or contain harmful content.
8. Intellectual Property All trademarks, images, text, and other materials displayed on our website belong to The Lankan Fix or our content partners. You may not copy, distribute, or reuse any content without written consent.
9. Limitation of Liability While we take great care in preparing and delivering our food, The Lankan Fix will not be liable for: – Any indirect or consequential loss arising from the use of our Services. – Any adverse reaction due to undisclosed food allergies.
We encourage customers to inform us of any dietary restrictions or allergies before placing an order.
10. Governing Law These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts in that region.
11. Contact Us If you have any questions about these Terms, please contact: 📧 hello@thelankanfix.com
