Privacy Policy – The Lankan Fix

At The Lankan Fix, your privacy matters to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or contact us about our services.

1. Who We Are
The Lankan Fix (“we”, “our”, “us”) is a Sri Lankan food and catering business providing delivery and event catering services.
Our website address is: https://thelankanfix.com

2. What Information We Collect
We may collect the following information when you use our website or contact us:
Your name, email address, and phone number (from contact or booking forms)
Details you provide in a message, enquiry, or booking request
Event or order details (such as date, number of guests, type of service)
Technical data like IP address, browser type, and usage data (via cookies or analytics)
We do not collect or store payment card details through our website.

3. How We Use Your Information
We use your data to:
Respond to enquiries or booking requests
Provide quotes and confirm catering orders
Improve our website and customer experience
Send service-related updates (never spam or unsolicited marketing)
We do not sell or share your data with third parties for marketing purposes.

4. Cookies & Analytics
Our website may use cookies and analytics tools (e.g., Google Analytics) to measure traffic and performance.
Cookies are small text files stored on your device that help us understand how visitors use our site.
You can disable cookies in your browser settings at any time.

5. How We Store and Protect Your Data
Your information is stored securely on password-protected systems provided by our hosting provider.
We retain data only for as long as necessary to respond to enquiries or fulfil orders, after which it is safely deleted.

6. Your Rights
Under UK GDPR, you have the right to:
Request a copy of your personal data
Ask us to correct inaccurate information
Request deletion of your data (unless required for legal reasons)
To exercise any of these rights, contact us at:
📧 hello@thelankanfix.com

7. Third-Party Links
Our website may contain links to other websites (e.g., social media pages).
We are not responsible for the privacy practices of those websites—please review their own policies before sharing personal data.

8. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always appear on this page with the “last updated” date above.

9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
📧 hello@thelankanfix.com